🕉️ About KitabKunj
Q1. What is KitabKunj?
A: KitabKunj is India’s trusted online store for Vedic, Spiritual, Religious, and Ayurvedic books.
We curate authentic titles from renowned publishers like Gita Press, VP Goel Publications, and other traditional publishers to provide seekers with genuine spiritual knowledge.
Q2. What kind of books do you sell?
A: We specialize in:
- 📖 Vedic & Hindu Scriptures
- 🔭 Astrology & Lal Kitab
- 🌿 Ayurveda & Healing
- 🕉️ Bhagavad Gita, Puranas & Upanishads
- 📚 Gita Press & other Indian philosophical works
Each book is selected for its authenticity, clarity, and educational value.
Q3. Are all books original and new?
A: Yes ✅ Every book sold by KitabKunj is 100% new and original.
We source books directly from publishers and authorized distributors, ensuring no duplicates, photocopies, or pirated versions.
🚚 Ordering & Shipping
Q4. How can I place an order on KitabKunj?
Browse through our collection.
- Add your selected books to the cart.
- Click on “Checkout.”
- Enter your delivery details and make payment securely.
You will receive an instant order confirmation on your email or WhatsApp.
Q5. How long does delivery take?
- Metro Cities: 3–5 working days
- Tier-2 & Semi-Urban: 5–7 working days
- Remote or Rural Areas: 7–10 working days
We ship all orders within 1–2 working days using reliable courier partners like Delhivery, India Post, or Bluedart.
Q6. Can I track my order?
A: Yes, absolutely! Once your order is shipped, you’ll receive a tracking number and courier link on WhatsApp and Email so you can follow your package in real-time.
Q7. Do you offer international shipping?
A: Currently, we deliver only across India 🇮🇳.
However, if you wish to place an international order, please contact us on WhatsApp or Email, and we’ll try to assist with a custom arrangement.
💳 Payment & Security
Q8. What payment methods do you accept?
A: We accept all major payment options through secure Razorpay gateways, including:
- Debit/Credit Cards (Visa, MasterCard, RuPay)
- UPI (Google Pay, PhonePe, Paytm, BHIM)
- Net Banking
- Wallets
All transactions are SSL-encrypted to ensure 100% payment security.
Q9. Is Cash on Delivery (COD) available?
A: COD option is available on select pin codes.
If not visible at checkout, you can use UPI or prepaid option, which is faster and safer.
Q10. Is my payment information secure?
A: Yes ✅ Your payment data is completely secure.
We do not store any card or UPI details on our server. Payments are processed directly through certified payment gateways.
🔁 Returns, Refunds & Replacements
Q11. What is your return policy?
A: We accept returns only in case of damaged, defective, or wrong items.
Please report any issue within 24 hours of delivery with supporting photos/videos.
Q12. How can I request a replacement or refund?
- Contact us on WhatsApp or Email.
- Provide your order number and product photos.
- Our team will verify and initiate a replacement or refund within 5–7 working days.
Q13. Are shipping charges refunded?
A: Shipping charges are non-refundable unless the return is due to our mistake (wrong or damaged product).
Q14. Can I cancel my order after placing it?
A: You can cancel your order before it’s shipped. Once the order is dispatched, cancellation will not be possible.
📞 Customer Support & Contact
Q15. How can I contact KitabKunj?
📧 Email: contact@kitabkunj.com
📱 WhatsApp: +91-8630538287
Working Hours: 10 AM – 7 PM (Monday to Sunday)
🌐 Website: https://kitabkunj.com
Q16. Do you have an offline store?
A: Currently, KitabKunj operates online only, but we deliver pan-India with fast shipping and reliable support.
Q17. How can I stay updated about new books?
A: Follow us on:
📸 Instagram | 💬 WhatsApp Channel | 🌐 kitabkunj.com
We post regular updates about new arrivals, rare collections, and special discounts.
🪔 Other General Queries
Q18. Can I get bulk discounts or reseller rates?
A: Yes! If you are a reseller, bookshop owner, or institution, contact us for wholesale pricing.
We provide special rates for bulk orders.
Q19. Do you provide digital or PDF versions of books?
A: No, we sell only printed physical books to preserve the sanctity of spiritual and Vedic literature.
Q20. What makes KitabKunj different from other online stores?
- We focus exclusively on Vedic, Spiritual, and Ayurvedic books.
- Every book is personally verified before listing.
- We offer personal WhatsApp assistance for book selection and order queries.
- We are not just sellers — we are seekers sharing knowledge.
✨ Final Message
Thank you for choosing KitabKunj —
Where every book is a doorway to self-knowledge, healing, and inner growth.
If your question isn’t listed here, feel free to contact us anytime.
We are always happy to help seekers like you! 🌺