🔒 Privacy Policy

1. Introduction
KitabKunj (“we”, “us”, “our”) values your privacy and commits to protecting your personal data. This policy outlines how we collect, use, disclose, and secure your information.

2. Who We Are
KitabKunj is an online bookstore based in India. You can contact us at:

3. Data We Collect
We collect the following categories of information:

  • Personal Information: name, email, phone, postal address, payment details (credit/debit cards, UPI, etc.), order history.
  • Technical Data: IP address, browser/user-agent, device type, location data.
  • Usage Data: pages viewed, clicks, time spent, purchase behaviors.
  • Cookies & Tracking: cookies, pixels, session identifiers for website functionality, analytics, and marketing.

4. Purpose of Collection
Data is collected for:

  • Processing orders and payments
  • Deliveries and customer communications
  • Improving site experience and troubleshooting
  • Marketing, newsletters, and personalized offers (if opted-in)
  • Preventing fraud or abuse
  • Meeting legal and tax obligations

5. Lawful Basis
We process your data based on your consent, contract obligations, compliance with the law, and our legitimate business interests.

6. Data Sharing
We may share your data with:

  • Service Providers: couriers, payment gateways, analytics, email services
  • Legal Authorities: if required by law or court orders
  • Third‑Party Partners: only with your explicit consent

7. Data Security
We implement industry-standard safeguards, including SSL encryption, firewalls, access controls, and PCI‑DSS compliance for payment processing

8. Data Retention
Your personal data is stored only as long as necessary: typically until the order completion + applicable retention periods (e.g., financial data for 7 years). You may request deletion, and we will comply unless retention is legally required .

9. Your Rights
Under Indian law (and applicable international regulations), you have rights to:

  • Access and obtain a copy of your data
  • Correct or update inaccurate data
  • Request deletion (where not legally needed to be retained)
  • Restrict or object to processing
  • Withdraw consent, where processing is based on consent

10. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors. If detected, we will remove and delete such data.

11. Cookies & Tracking Technologies
We use cookies and similar tools to enable site functionality, analyze usage, and support ads/marketing. You can manage preferences via your browser settings.

12. Updates to This Policy
We may update this Privacy Policy due to legal changes or improvements in our processes. We’ll provide notice via our website and by updating the “Effective Date.”

13. Contact Us
For privacy concerns or data requests, email us at kitabkunj001@gmail.com or write to our registered address.

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