📦 Overview
Thank you for shopping at KitabKunj.
We are committed to delivering your favorite books safely, quickly, and affordably.
This Shipping Policy explains how we process, dispatch, and deliver your orders.
⏱️ Processing Time
All confirmed orders are processed within 1–2 working days.
Orders received on Sundays or public holidays will be processed on the next business day.
Once your order is packed and dispatched, you’ll receive a tracking link via WhatsApp or Email.
🚛 Delivery Time
| Region | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 working days |
| Tier-2 Cities | 4–7 working days |
| Rural Areas | 6–10 working days |
Delivery timelines are approximate and may vary based on courier service or unforeseen delays.
📮 Shipping Partners
We work with trusted courier services like Delhivery, India Post, Bluedart, and others to ensure fast and safe deliveries across India.
International shipping can be arranged on request (charges applicable).
🧾 Shipping Charges
Orders above ₹999 → Free Shipping
Orders below ₹999 → Nominal charge of ₹60–₹80 depending on location.
🧠 Order Tracking
Once your order is shipped, you’ll receive a tracking number and courier link on WhatsApp/Email to check real-time delivery status.
📦 Damaged or Missing Items
In the rare case that your package arrives damaged or incomplete:
- Inform us within 24 hours of delivery.
- Share photos/video proof of the parcel and item condition.
- We will initiate a replacement or refund after verification.
💬 Customer Support
📞 WhatsApp: +91-8630538287
📧 Email: contact@kitabkunj.com
Working Hours: 10:00 AM – 7:00 PM (Mon-Sunday)