💬 Overview
Your satisfaction is our top priority.
If you receive a damaged, defective, or wrong book, we’ll gladly offer a replacement or refund.
📦 Return Eligibility
We accept returns only if:
- The book is damaged or misprinted
- A wrong item has been delivered
To be eligible:
- Inform us within 24 hours of delivery
- Provide clear photos/videos of the issue
- Book must be unused and in original packaging
🔁 Replacement Process
- Contact our support team via WhatsApp or Email.
- Submit proof of the damaged/wrong product.
- Once approved, a replacement or refund will be initiated.
💰 Refund Timeline
Refunds are processed within 5–7 business days through the original payment method.
⚠️ Non-Returnable Items
Books handled roughly or marked after delivery.
Products returned after 24 hours of delivery.
📞 Customer Support
📧 Email: contact@kitabkunj.com
📱 WhatsApp: +91-8630538287
Working Hours: 10 AM – 7 PM (Mon–Sunday)