1. What is KitabKunj.com?
KitabKunj.com is a trusted online bookstore offering a wide range of books across categories such as Spirituality, Health & Wellness, Astrology, Ayurveda, Allopathy, Safety Compliance, Gita Press publications, and more.
2. How can I place an order?
You can easily browse through our website, add your desired books to the cart, and proceed to checkout. We support secure online payments via Razorpay (UPI, Cards, NetBanking, Wallets).
3. Do you offer Cash on Delivery (COD)?
Currently, we do not support COD. All orders must be prepaid using our secure online payment options.
4. Is there any shipping charge?
We offer Free Shipping on orders above ₹999. For orders below ₹999, a nominal shipping fee may apply based on your location.
5. How long does delivery take?
Orders are processed within 24–48 hours.
Estimated delivery time:
- Metro Cities: 3–5 working days
- Other Areas: 5–8 working days
Tracking details will be shared via email/SMS once the order is shipped.
6. Do you ship across India?
Yes, we deliver books to all major cities and towns across India.
7. Can I return or exchange a book?
Yes, we accept returns for:
- Damaged or defective books
- Wrong book delivered
Please notify us within 48 hours of receiving your order. For more details, refer to our Return & Refund Policy.
8. Can I cancel my order?
Orders can be cancelled before they are shipped. Once dispatched, cancellation is not possible. Contact our support team for assistance.
9. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS/email. You can also log in to your account and check the “Orders” section for real-time tracking.
10. Do you provide bulk or institutional orders?
Yes, we offer special discounts and support for bulk or institutional orders. Please write to us at support@kitabkunj.com with your requirements.
11. Is my payment information safe?
Absolutely. We use secure, PCI-DSS compliant payment gateways like Razorpay. Your payment details are encrypted and never stored on our servers.
12. Still have questions?
Feel free to contact our support team via Contact Us page or email us at support@kitabkunj.com. We’re happy to help!